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Join us as a Technical Support Representative and unleash your technical expertise in a thriving and dynamic environment. As part of the Western Global Team, you will be responsible for supporting the Western Global Team throughout North America in all technical aspects as it pertains to the Western Global product line. From assisting with sales to troubleshooting, customer disputes, and warranty claims, you will play a key role in ensuring customer satisfaction and maintaining our industry-leading position.
Who We Are
At Western Global we are the global leaders in fuel storage for temporary power and mobile refueling applications.
We pride ourselves on having a great culture that values Teamwork, Openness, Passion, Integrity, and Celebrating Success. Our Values guide the way we interact with one another and our customers, and we work together as a cohesive team to achieve our goals. Our great culture is a major contributor to our continued growth and success.
Don’t believe us? We’re proud to be a certified Great Place to Work across all locations! See what our team say about working for Western here - https://western-global.com/en/about/careers/
What will you be doing as our Technical Support Representative?
Warranty/Returns/Freight Claims
Troubleshooting
Product Support
Service Work
Customer Satisfaction
Administrative
What we are looking for in our ideal Technical Support Representative:
What can we offer you?
We offer a market-competitive pay and benefits program, as well as opportunities for advancement, knowledge and skills development, and recognition of achievements. In addition, we offer the following benefits to our employees:
Western Global is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, color, religion, national origin, gender, sexual orientation, gender identity, disability, military/veteran status or other characteristics protected by law.
Full Time
$55k-76k (estimate)
03/29/2024
05/31/2024
western-global.com
YATE, ENGLAND
100 - 200
1962
CLEM CONNOR
$10M - $50M
The job skills required for Technical Support Representative include Troubleshooting, Technical Support, Customer Support, Problem Solving, Repairing, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Support Representative positions, which can be used as a reference in future career path planning. As a Technical Support Representative, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Representative. You can explore the career advancement for a Technical Support Representative below and select your interested title to get hiring information.